Junior Support Technician
Skydance
Madrid, MDFull Time Job
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Position: Junior Support Technician
Location: Hybrid (office-based and remote work)
Salary Information: Not available
Workplace Requirements: Hybrid
Education Requirements: Education requirements not specified
Experience:
- At least 2 years of professional IT experience
Hard Skills:
- Experience with logging tools and ticketing management
- Knowledge of broadband streaming devices like Dejero, satellite operation, lighting, and field editing
- Familiarity with multiple operating systems: LINUX (Rocky, CentOS, Ubuntu), OS X, Windows, and Windows Server
- Scripting skills in PowerShell, Python, and VB Script
Soft Skills:
- Strong problem-solving skills
- Effective communication and interpersonal skills
- Ability to work collaboratively and independently
- Multilingual (proficiency in English; Spanish is desirable)
Job Description:
The Junior Support Technician at Skydance Animation will be responsible for maintaining and managing IT-related issues and requests. This role involves managing tickets/incidences and ensuring efficient operation and maintenance of IT systems and networks to support an environment fostering innovative storytelling and technological advancement.
Job Responsibilities:
- Manage and maintain systems and networks across various operating systems (Windows 10, Rocky Linux)
- Install, support, and maintain servers, computer systems, and network connections
- Configure and support mobile devices and perform scripting to maintain IT environment efficiency
- Monitor and update the inventory of hardware and software, ensuring quality standards are met
- Provide support and resolve issues related to customer queries and tickets, escalating when necessary
- Assist in the integration of new applications and hardware, maintaining operational excellence and system security
Skills Required: Windows 10, Rocky Linux, server maintenance, network configuration, hardware/software installation, scripting (PowerShell, Python, VB Script), problem-solving, effective communication, collaboration, multitasking.116
Salary/Benefits
$50,000.00 - 70,000.00 per year
Additional Information
Skydance is a diversified media company founded by David Ellison in 2010 to create high quality, event-level entertainment for global audiences. The Company brings to life stories of immersive worlds across its feature film, television, interactive, and animation divisions.
Skydance is proud to be an equal opportunity employer committed to building and fostering a diverse, equitable, and inclusive workforce. We welcome and consider applicants for employment regardless of race, color, religion, age, sex, national origin, citizenship, sexual orientation, gender identity or expression, marital status, pregnancy status, military/veteran status, disability, or any other protected category. Diversity in the workplace is not just a commitment, it is who we are and a reflection of what makes our world special.
Recruitment Fraud Alert
It has come to our attention that there may be fraudulent activity by individuals impersonating our Talent Acquisition team. Skydance will only contact you from an official ''@skydance.com'' email address. If you suspect that you are being contacted by an unauthorized person or believe that the correspondence you have received is suspicious, please do not click on any links or attachments in such emails and submit any questions or concerns to our information security team at information.security@skydance.com.